About the Job

Core Responsibilities

  • Ensure the Compliance of Remedial Legal Process
    • Represent the company in front of statutory authorities and other institutions
    • Identify cases for filing legal cases and initiate Legal tools within timelines
    • Dunning, Loan Recall Notice
    • Filing of complaint under section 138/section 25, Filing of civil suit; Filing of arbitration and section 9/Section 17 (Orders through court for repossession of assets wherever required)
    • Execution of the award passed and section 9/section 17 order
    • Review of all the above cases on a periodic basis
    • Audit compliance
  • Recovery and Auction
    • Manage and support asset repossession as per policy and process
    • Manage Auction of repossessed assets and drive recovery on loss on sale
    • Coordinate with vendors for recovery and auction
  • Reduce NPA through Legal tools and compliance within timeline
    • Ensure that the NPA’s are kept at minimum trigger levels
    • Manage portfolio movement and control loss for the product
    • Achieve Budget target, increase fee income / revenue and reduce vendor payouts
  • Functional Coordination and Liaison with the collection team for Legal
    • Coordinate with the collection department for adherence to the stipulated laws during repossession, collections etc.
    • Provide regular MIS and updates to the collections department
    • Ensure effective interdepartmental communication with operations, Credit and sales to improve processes
    • Support the CRM team in drafting replies to customer complaints, RBI complaints, complaints and letters received from Statutory Bodies or Government Authorities.
    • Provide support to  all teams in resolving legal and compliance  issues  as guided by the Corporate Legal Team
  • Customer Interaction
    • Visit customers and manage the swift recovery in critical cases
    • Ensure quick resolution of customer issues and complaints
  • Vendor Management
    • Follow up and manage  the advocates after filing of cases
    • Ensure that all the advocates/law firms  in the location perform as per the defined policy
    • Reduce cost incurred through vendors

Supplementary Responsibilities

  • Conduct revised/refresher policy & process training of collection and legal team at regular intervals.
  • Give feedback to the business on the any new judicial trend and amendment required in the policy and process

Records/Trackers/Reports maintained by role:

  • Publish legal MIS
  • Report High priority cases to Senior Management
  • RBI MIS and NHB MIS
  • Maintain files (Deviations and approvals, customer complaints etc.)

Application Deadline

Feb 28, 2021

Location

Mumbai

Important Link